An accident is stressful enough without chasing insurers. Nova Accident Repair assesses the damage, prepares a photo-backed estimate for your insurer, liaises with them over the repair and fixes your car at our Greenwich body shop. If the accident wasn’t your fault, we’ll explain your options in plain English.
Send photos of the damage and a few lines about what happened, including whether you have the other driver’s details. We’ll call you back and explain the next steps.
Prefer to talk? 020 3887 3893 · 07985 224145 · WhatsApp
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After a car accident you’ll deal with forms, phone calls, assessors and questions about excesses and courtesy cars, often while you’re without your car. Our job is to make the repair side simple: we assess the damage properly, put it in writing with photos, and talk to your insurer or the other driver’s insurer about the repair.
You stay in control of the claim and the decisions. We’re a body shop, not a claims management company or a solicitor, so if you’ve been injured, speak to a solicitor about that part of your claim. For the car itself, we’ll explain your options clearly and repair it to the standard you’d expect.
Common when:
Possible when:
We take the repair side of your insurance claim off your hands.
A thorough inspection of the visible and hidden damage.
A clear repair estimate your insurer or theirs can review.
We deal with insurers and assessors about the repair.
If more damage is found after strip-down, we report it before repairing.
Help asking for your car to be repaired by us.
Plain-English advice on claiming from the other driver’s insurer.
Stop, check everyone is safe and exchange names, addresses and insurance details. Take photos and note any witnesses.
If anyone is hurt or you couldn’t exchange details, the law says you must report it to the police, within 24 hours.
Let your insurer know about the accident, even if you don’t plan to claim on your policy.
Send us photos or bring the car in. We’ll assess the damage, prepare the estimate and repair your car.
It depends on who was at fault and how you claim. Here’s what usually applies. Your insurer and your policy wording have the final say, and we’re always happy to give you a private quote so you can compare.
Usually payable if you claim on your own policy; it may be recovered if you weren’t at fault.
A non-fault claim shouldn’t reduce it once costs are recovered, but you must still declare it.
When the other driver’s insurer accepts liability, they normally pay for the repair.
For small damage, paying privately can cost less than your excess plus a higher premium.
Recent insurance and non-fault accident repairs from our Greenwich body shop.
Our body shop is in Greenwich, SE10. We help with insurance and non-fault accident repairs for drivers in Greenwich and the Greenwich Peninsula (SE10), Blackheath (SE3), Charlton (SE7), Deptford (SE8), Lewisham (SE13), Woolwich (SE18), Eltham (SE9), Kidbrooke, and the Isle of Dogs and Canary Wharf (E14).
Straight answers about non-fault accidents, excesses, no-claims bonus and choosing your repairer.
Stop, make sure everyone is safe and exchange names, addresses and insurance details with the other driver. Take photos of the cars and the scene and note any witnesses. If anyone is injured or you couldn’t exchange details, report it to the police within 24 hours. Then tell your insurer and contact us about the repair.
A non-fault accident is one where another driver was responsible, for example when you’re hit from behind while stationary. In that case you can usually claim the cost of the repair from the at-fault driver’s insurer.
If you claim through your own insurer, you usually pay the excess first and it may be recovered from the other driver’s insurer later. If you claim directly against the at-fault driver’s insurer, you normally don’t pay an excess.
A non-fault claim shouldn’t reduce your no-claims bonus once your insurer recovers its costs from the other side, but you must still declare the accident, and it can affect future premiums.
In most cases you can ask for your car to be repaired at a body shop of your choice. Some policies have terms about courtesy cars or excesses if you don’t use the insurer’s approved repairer, so check your policy or ask your insurer.
You may be entitled to a replacement vehicle while your car is off the road, through your own policy or from the at-fault driver’s insurer. Ask your insurer what applies to your claim.
Report it to the police and your insurer. Accidents with uninsured or untraced drivers can be claimed through the Motor Insurers’ Bureau (MIB), usually with help from your insurer.
No. We’re a car body shop, so we deal with the vehicle repair side of your claim. If you’ve been injured, speak to a solicitor about that part of your claim.
For small scratches, dents or bumper scuffs, the repair may cost little more than your excess, and a claim can raise your premium. Ask us for a private quote first so you can compare.
Our body shop is at Unit 3 Brookmarsh Industrial Estate, Norman Road, Greenwich, London SE10 9QE. We help drivers across Greenwich, Blackheath, Charlton, Deptford, Lewisham, Woolwich, Eltham, the Isle of Dogs and Canary Wharf.
Deep and key scratches, stone chips and scuffs, colour-matched.
